Legal Information
Privacy Policy
Last Updated: June 3, 2025
1. Information We Collect
We collect personal information when you:
- Request services or schedule appointments
- Contact us via phone, email, or contact forms
- Make payments for services
- Subscribe to our newsletter
Types of data collected: Name, contact information, equipment details, payment information, service history.
2. How We Use Your Information
We use your personal information to:
- Provide repair and maintenance services
- Process payments and send invoices
- Communicate about appointments and service updates
- Improve our services and customer experience
- Send promotional offers (with your consent)
3. Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors to complete transactions
- Equipment manufacturers for warranty claims
- Service providers assisting our business operations
- Legal authorities when required by law
4. Data Security
We implement security measures including:
- Secure storage of physical service records
- Limited employee access to sensitive data
- Regular security audits
5. Your Rights
Under Canadian privacy laws (PIPEDA), you have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal requirements)
To exercise these rights, contact: canadianfitnessrepair@gmail.com
6. Cookies & Tracking
Our website uses cookies for:
- Essential site functionality
- Analytics to improve user experience
- Marketing campaigns (you can opt-out)
You can manage cookie preferences through your browser settings.
7. Contact Us
For privacy concerns or questions:
Email: canadianfitnessrepair@gmail.com
Phone: +1 289 925 7239
Terms & Conditions
Effective: June 3, 2025
1. Service Agreement
By scheduling services with Canadian Fitness Repair, you agree to:
- Provide accurate equipment information
- Grant safe access to equipment location
- Disclose any known safety hazards
- Make payment according to quoted terms
2. Payment Terms
- Payment due upon service completion unless otherwise agreed
- Commercial accounts: Net 30 terms available with credit approval
- Late payments subject to 1.5% monthly interest
- Returned checks: $50 fee plus bank charges
3. Cancellation & Rescheduling
- 24-hour notice required for cancellations
- Same-day cancellations: 50% service fee applies
- No-shows: Full quoted service fee charged
- Rescheduling: Free with 24-hour notice
4. Warranty & Liability
- Parts warranty: 30 days unless otherwise specified
- Labor warranty: 30 days on all repairs
- We are not liable for pre-existing conditions or unrelated failures
- Maximum liability limited to service fee paid
5. Prohibited Uses
You agree not to:
- Attempt repairs during service visits
- Use repaired equipment against manufacturer guidelines
- Resell our services without authorization
- Reverse engineer our repair processes
6. Governing Law
- These terms governed by Ontario laws
- Disputes resolved in Hamilton, ON courts
- We comply with Ontario Consumer Protection Act
- Class action waivers apply
7. Modifications
We may update these terms periodically. Continued use after changes constitutes acceptance.